Business etiquette is being proposed to be used as a complex of the most appropriate behavior rules. Head`s behavior is the best exemplum for all of the stuff in any collective. Service etics and etiquette are the main basis for behavior and conversation culture. In practice both of this components manifest themselves only in unity.
business etiquette, service relationship, moral and psychological portrait, conversation culture, head
"Sluzhbovyi etyket ta kultura sluzhbovoho spilkuvannia komandyra" [Commander`s business etiquette and conversation culture],
Scientific Works of Kharkiv National Air Force University,