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  5. Review of information tools for modelling of mass service systems in retail trade

Review of information tools for modelling of mass service systems in retail trade

B. Roca, O.V. Dorokhov
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The problems of service of turns of buyers on trade enterprises are considered{. The analysis of kinds and means of computer modelling of systems of mass service is lead. The expediency of use for modelling turns of a package of imitating modelling Arena is proved.
Keywords: сomputer modelling, system of mass service, retail trade