The original approach to definition of drugstores-customers predisposition to the wholesale pharmaceutical enterprises on the basis of comparison of indistinct-plural estimations of drugstores requirements to quality of their logistical service and its level given by wholesalers is offered. The basic criteria of service quality in the Ukrainian wholesale pharmaceutical market are allocated. The formalized statement of the problem, the algorithm for its decision on the basis of convolution of indistinct-plural relations of separate service criteria estimations and the example of numerical calculation is resulted.
modelling of logistical decisions, quality of logistical service
“Nechetko-mnozhestvennoe modelirovanie pri priniatii logisticheskikh reshenii na farmatsevticheskom rynke”,
Information Processing Systems,