Author considers the process approach to organization managing; identify areas for business process modeling. A group of indicators to assess the effectiveness of business processes and indicators to determine the effectiveness of business process, procurement of production materials are proposed. The format of the passport business process information in a single form of aggregate indicators of the business process and their reference and actual values are researched.
business process modeling, BPM-system, indicators of business process, passport of business
"Modeliuvannia biznes-protsesiv yak sposib poshuku shliakhiv vdoskonalennia biznes-diialnosti" ,
Information Processing Systems,