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Software quality evaluation indicators of the laboratory information systems

V. Mokiichyk, N. Pashchenko, O. Samoilichenko
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Description: Nowadays the national standards for testing (calibration) laboratories DSTU ISO/IEC 17025:2017 and medical laboratories DSTU ISO/IEC 15189:2015 accreditation are being implemented in Ukraine very actively. As part of their implementation, the need for information management systems for the laboratory processes is growing significantly. However, to select the necessary system that would fully satisfy the tasks of the testing or medical laboratory is quite difficult, because not all laboratory systems meet the desired quality characteristics and reflect the specific features of the laboratory. There are a number of standards in Ukraine that regulate quality and evaluation requirements for the systems and software products. The article presents a comparative analysis of the main Ukrainian standards for the systems and software quality evaluation characteristics and subcharacteristics. Competence and quality of testing and medical laboratories standards requirements for information systems and software are considered. It is noted that there is only formal satisfaction of the software quality due to incomplete standards coverage of standardized objects and choosing favorable for developer standards and adaptation of these standards to the developer’s needs. There are no comprehensive methodologies that will allow us to evaluate not only the impact of each individual software quality characteristic, but also allow us to evaluate the interplay of characteristics. The analysis revealed a great number of specific for laboratory information systems characteristics that are not in the software quality evaluation standards, which does not allow to implement the functional completeness of the standards DSTU ISO/IEC 17025:2017 and DSTU ISO/IEC 15189:2015 requirements and requires the development of a comprehensive information laboratory systems quality indicators.

Keywords: indicators and criteria for software quality evaluation, information system

 Mokiichuk, V.M., Pashchenko, N.V. and Samoilichenko, O.V. (2018), “Pokaznyky otsiniuvannia yakosti laboratornykh informatsiinykh system” [Software quality evaluation indicators of the laboratory information systems], Information Processing Systems, Vol. 2(153), pp. 165-171. https://doi.org/10.30748/soi.2018.153.21.